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Administrative Assistant- SERVPRO

SERVPRO of Chattooga, Dade, and West Walker Counties Administrative Assistant


Do you love working with people and educating them? Do you want to be a leader in a great company?

Then, don’t miss your chance to join our franchise as a new Administrative Assistant. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We're seeking someone who is a rare “high achiever” to fill a key leadership role. As an Administrative Assistant, you will assist in accounting functions,  administrative activities, and help to ensure customer satisfaction. You will work with  QuickBooks®, Microsoft Office, and proprietary software. In addition, you will ensure all job files are properly audited and contain all required documentation.

If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities

Phones and Scheduling
Job File Coordinator
Manage Accounting & HR Administrator
Maintain company calendar and franchise communication 
Manage accounts payable, accounts receivable, and cash management
Monitor compliance and risk management
Ensure employment files and records accuracy

Ensure fulfillment of the training and development plans for all divisions
Oversee performance management and documentation
Document franchise annual plan
Document divisional performance
Produce Job Estimates and associated files

Position Requirements

2+ year(s) of office, accounting, or customer service  experience
Solid organization and planning capabilities, strong attention to detail
Demonstrated history of ability and growth in  an office environment
Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®
Ability to learn new software and proprietary software
Proficient with Xactimate® estimating software is preferred
Experience in customer service industry environment a plus
Ability to successfully complete a background check subject to applicable law


40 hours per week. 8-am-5pm (flexible)

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